Sometimes, in our busy day-to-day lives, we face unexpected issues that we’ve never really thought about until they happen. For instance, if your LG refrigerator door won’t close, it can become an immediate headache. This guide will help you troubleshoot and fix this seemingly minor yet problematic issue.
LG Refrigerator Door Won’t Close: Identifying the Most Common Causes
Let’s take a look at the common problems that may prevent your fridge door from closing properly and their solutions.
Faulty Door Seal or Gasket
A common reason why an LG refrigerator door won’t close is because of a faulty or worn-out door seal, also known as a gasket. The gasket forms a seal between the fridge and the door, keeping the cold air inside.
Over time, the gasket can become worn out, damaged, or get covered in dirt and grime, thus preventing the door from closing properly. This can even lead to serious cooling issues if left unaddressed. If your LG refrigerator door pops open, or you find your fridge door not closing automatically, this may be your problem.
How to fix:
- Start by examining the seal. If you notice any cracks, tears, or signs of wear and tear, you may need to replace it.
- If you notice you have a dirty refrigerator gasket and it’s affecting the seal give it a good clean with hot water and soap.
- To replace a refrigerator gasket, you can order a new one directly from LG or an appliance parts retailer.
- Simply remove the old gasket and add the new one, ensuring it is securely placed.

Misaligned Fridge Door Hinges
Why is my LG refrigerator door not closing properly? If your LG refrigerator door won’t close correctly and you’ve checked the gasket, the next possible culprit could be the door hinges. Misaligned or loose hinges can cause the door to sit unevenly, preventing it from closing.
How to fix: If the hinges are bent or damaged, you may need to replace them. If they are out of place, you may be able to tighten them but make sure to use only the manufacturer-approved parts to ensure compatibility and if you have any doubts, this may be a job for a technician.
Overloaded or Improperly Loaded Shelves
An often overlooked issue that can prevent your refrigerator door from closing is the way the food and beverages are stored inside. An overloaded or improperly arranged fridge can make it difficult for the door to close.
How to fix:
- Clean your fridge and organize it!
- Make sure to organize your fridge contents in such a way that they don’t obstruct the door.
- Remember not to overload the shelves. Keep taller items and those that you don’t often use towards the back, and ensure that nothing is sticking out.
- Make sure all the shelves and drawers are inserted properly and are jutting out.
Refrigerator Not Level
If your LG refrigerator door won’t close and you’ve ruled out the above issues, it may be because your fridge isn’t level. If the refrigerator tilts forward, it may prevent the door from staying closed.
How to fix: Adjust the feet of the refrigerator to make it level. Use a bubble level to confirm that the refrigerator is evenly balanced on both sides.

Issues with the LG Refrigerator Door Catch
One part of your refrigerator that could be hindering proper closure is the door catch, which works in conjunction with the door cam to enable smooth and secure closure. A damaged or worn door catch or an issue with an LG refrigerator door closing cam could be why your fridge door won’t close.
How to fix: Inspect the door catch and cam for any signs of wear or damage. If they seem faulty, you’ll need to order a replacement, ensuring it’s specific to your LG refrigerator model. You can often find the model number inside the fridge, on a label near the top or side.
Problematic LG Refrigerator Door Support
Especially prevalent in French Door models, a misaligned or damaged door support can interfere with the proper positioning of the mullion heater flap, thus causing the door to not close fully.
How to fix: Check the door support for any visible damage. If it appears compromised, you’ll need to replace it with a new one. Make sure you order the part specific to your LG refrigerator model to ensure compatibility.
While these tips should solve the most common issues, some situations may require professional assistance. In case your LG fridge won’t close still, or you’re not comfortable performing these checks and fixes yourself, it’s time to call in the experts.
At Apex Appliance Service, we have a team of highly skilled refrigerator technicians ready to assist with your service and repair needs. Don’t hesitate to reach out and ensure the longevity and efficiency of your LG refrigerator. You never have to worry when we’re on your side!