no ice comes out of refrigerator

Why is My Refrigerator Ice Maker Not Dispensing Ice?

An icy cold beverage can be something we take for granted, never knowing how much until we find our ice maker not working. So how to solve the problem and enjoy a refreshing drink? We’ll review the most common reasons for a refrigerator ice maker not dispensing ice from warm freezer temperatures to ice maker jams.

Troubleshooting a Refrigerator Ice Maker Not Dispensing Ice: 5 Common Causes

A lack of ice cubes can leave you wondering how to begin fixing the problem. There are usually several likely reasons for a refrigerator ice maker not dispensing ice and, fortunately, they can have simple solutions.

#1: Freezer Temperature is Too High

When you find your ice maker not making ice we first suggest checking the freezer temperature. If it’s above 10°F, the ice maker may not be able to effectively produce ice. Ideally, the freezer temperature should be between 0-5°F for optimal ice production.

If your freezer is set at the right temperature but still feels too warm, the following issues may be responsible:

  • Faulty door seal: Check the seal for cracks or tears. A faulty seal can allow cold air to escape and warm air to enter and requires replacement.
  • Dirty refrigerator condenser coils: When condenser coils are coated in dust and dirt it can be difficult for the freezer to maintain its temperature. Check the coils and clean them with a vacuum hose attachment as needed.
  • Frosted evaporator coils: Frost on evaporator coils usually indicates a defrost system failure, causing temperature issues that result in a refrigerator ice maker not dispensing ice. A professional assessment can help pinpoint the defrost system problem.

#2: Defective Ice Maker Assembly

If these troubleshooting tips still leave you with a refrigerator ice maker not dispensing ice, an ice maker assembly component may be defective. As these components aren’t typically sold separately, it’s often necessary to replace the entire ice maker assembly when they fail. We recommend a professional service for this complex job.

#3: Faulty Water Inlet Valve

When no ice comes out of refrigerator dispenser, a faulty water inlet valve may be the reason. The water inlet valve opens and closes electronically, allowing water to flow to the ice maker as needed. 

If multimeter testing reveals that the valve has adequate power but still doesn’t operate, it may need to be replaced. However, before replacing, confirm that the valve is receiving adequate water pressure. A refrigerator water inlet valve requires a pressure of at least 20 psi to operate correctly. Here’s how to test your water pressure:

  1. Shut off the water supply.
  2. Disconnect the supply line from the inlet valve.
  3. Hold the line over a bucket or sink.
  4. Turn the water supply on.
  5. If the water flow is weak, there may be a problem with the water pressure that requires professional assessment.
refrigerator ice maker not dispensing
Photo Credit: LonnieJohnson1 via YouTube

#4: Ice Maker is Jammed

Is ice dispensing intermittently from your ice maker? Ice maker jams could be the reason. These jams occur when small amounts of water freeze around the ice maker’s opening, blocking ice from falling into the ice bin. 

To break up the jams, remove the ice bucket and pour hot water through the ice maker until the ice has melted.

#5: Clogged Refrigerator Water Filter

In addition to providing clean drinking water a refrigerator water filter also provides the ice maker with clean water. However, over time, the filter can become clogged with contaminants that restrict the flow of water to the ice maker, limiting ice production.

It’s suggested that you change the refrigerator water filter every 6 months to prevent clogs that limit ice and drinking water. If you notice that the refrigerator ice maker won’t dispense ice you may need to change the filter more frequently.

Apex Appliance Service can help with any refrigerator ice maker repair. Call to set up an appointment with our experienced professionals.

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